Member Services
National Contracts

A significant amount of probation funding is top-sliced by the Government and spent on national contracts for computer hardware and software, office rental and purchase and the maintenance of offices. Contracts for probation officer training are also let centrally.

We act on our members' behalf as "the intelligent customer", protecting their interests by scrutinising contract compliance and service delivery. This involves surveying our members' experiences of these contracts, presenting the findings to Government and lobbying for necessary improvements.

Representing members at the highest level

We played a central role in the development of a new qualifying framework for probation staff working with offenders (the final guidelines can be downloaded from the document menu on the right). Our representation on the relevant Ministry of Justice boards which oversee these contracts places us in the best position to represent our members' perspective to Government.

We use our influence to ensure national contracts provide best value for our members.